Computer Technician - Europe

# of Openings
1
Location
Other--
Category
Information Technology
Type
Regular Full-Time

Overview

Founded in 1994 and headquartered in Quebec City, QC, Canada, with subsidiaries worldwide, InnovMetric Software Inc. is the leading provider of universal 3D metrology software solutions.

 

With its subsidiaries and joint ventures, InnovMetric has more than 400 employees across 16 countries: Canada, the United States, Mexico, Brazil, France, Italy, Spain, Czech Republic, Netherlands, Sweden, Turkey, South Africa, India, Thailand, China and Japan.

 

We are currently looking for enthusiastic candidates, passionate about information technology to join our IT team.

 

Location: At one of our European subsidiaries (Poland, Czech Republic, Spain or Italy)

Responsibilities

Under the supervision of the subsidiary manager and in collaboration with the IT team of the head office, the incumbent will fulfill the following responsibilities:

  • Use and improve the data deployment infrastructure of our new product line: cloud-based and on-premise servers;
  • Deploy virtual machine images on Amazon Web Services and physical servers;
  • Maintain and deploy the virtual environments of our new product line;
  • Participate in the deployment of the Vagrant tool, and ensure its support;
  • Support our team of application specialists with the various bugs related to the use of PLM, CAD, SQL Server, IIS and Network Configurations;
  • Keep documentation about all processes used up to date;
  • Keep up to date with PLM;
  • Provide support in relation to different PLM and CAD system suppliers such as Siemens (Teamcenter / NX), Dassault (Enovia / Catia), PTC (Windchill / Creo) and others;
  • Respond to IT support requests, as well as the global IT support queue;
  • Perform other related tasks.

Qualifications

  • 5 years of experience in Windows operating systems, Active Directory, Group Policy Objects, PowerShell and VMware administration;
  • Excellent knowledge of Microsoft Windows Server environments;
  • Experience in support levels 2 and 3;
  • Good knowledge in:
    • Web servers (IIS, site configuration, SSL security certificates);
    • Databases (Microsoft, SQL, etc.);
    • Networking, firewall and security (TCT/IP stack);
  • Management capacity of multiple license servers for PLM and CAD, in several locations;
  • Good command of English (written and spoken), other languages an asset;
  • Knowledge of the HashiCorp products (Vagrant, Packer, etc.) an asset;
  • Availability to occasionally travel to InnovMetric’s business places, internationally;
  • Good priority management skills and keen business sense;
  • Rigorous and methodical, with good team spirit;
  • Skilled in solving a variety of problems;
  • Flexible schedule to occasionally support our teams working in different time zones.

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