Application Specialist - Detroit, Michigan - USA

# of Openings
1
Location
United States--
Category
Technical Support
Type
Regular Full-Time

Overview

As one of InnovMetric Software Inc.’s subsidiaries, PolyWorks USA Inc. is primarily responsible for promoting the capabilities of PolyWorks, providing technical support and training services to PolyWorks users and supporting the sales efforts of 3D metrology hardware partners in the United States.

 

Founded in 1994 and headquartered in Quebec City, QC, Canada, InnovMetric Software Inc. is the leading provider of universal 3D metrology software solutions. The world’s largest industrial manufacturing organizations, including GM, Volkswagen, Tesla, BMW, Boeing, and Apple trust InnovMetric’s PolyWorks® software solutions.

 

With its subsidiaries and joint ventures, InnovMetric has over 450 employees spanning 16 countries.

Responsibilities

PolyWorks USA is currently looking to hire a full-time Application Specialist in the Detroit area. 

We are looking for someone interested in:

  • Gaining an in-depth knowledge of our solutions in order to provide basic and expert-level technical support to our customers
  • Providing to our customers training sessions (which last normally three days) to ensure that they efficiently use our solutions in their manufacturing or design processes
  • Performing advanced software demonstrations adapted to the specific needs of our potential customers
  • Communicating the specific needs of our customers to the software development team

The primary work location for this position will be from your home.

You will also be required to travel throughout the United States.

Qualifications

  • University Degree in Mechanical Engineering or a similar field 
  • Experience with CAD/CAM software and design and manufacturing processes
  • Allowed to travel freely between Canada and the United States
  • Comfortable with client contact and determined to understand and meet the needs of our customers

InnovMetric offers excellent working conditions:

  • Flexible schedule that facilitates work/family balance
  • 401(K) Plan 
  • Competitive salary
  • Bonus plan
  • Group insurance
  • Assistance program for employees and their families

We thank you for your interest in this position. Please note that we will only contact shortlisted candidates.

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